CALAIM: Cross Sector Partnerships

CalAIM + Hanserd Health Course Offering

Optimizing Existing Team Performance

Estimated Time: 12 Months

This offering aims to empower cross-organizational teams by addressing barriers to high performance and member fulfillment. Beginning with a discovery survey to pinpoint priority areas, we’ll guide the team through adopting a sustainable self-coached model for optimizing performance within their ongoing work. Through phased implementation of outward-in practices and ‘in the moment’ coaching, we’ll support the team in understanding stakeholder needs and adjusting practices to achieve their purpose and goals.

The offering includes a discovery/diagnostic survey to kick off the work, 10 hours of interactive learning over multiple sessions, up to 6 observer-coached team meetings and 12 coaching sessions with team leaders, delivered virtually or in-person.

GOAL:  Guide the team in developing a self-coaching culture that not only addresses present obstacles but  also anticipates and prepares for future growth and responsiveness in the midst of evolving stakeholder needs.



  • Complete discovery/diagnostic survey of team’s current functioning and preparedness to be a self-coached team
  • With stakeholders’ perspective explored, develop the team’s shared purpose and motivation for their work.
  • Develop processes, systems, and structures for engaging external stakeholders in the team’s work.
  • Identify team roles, resolve dysfunctional patterns, and practice useful communication approaches within the team and with the team’s sponsors.
  • Develop process, systems, and structures for team accountability, measuring performance, goal accomplishment and team roles and responsibilities, and managing team member turnover.
  • Cultivate a learning culture that supports the team’s present-day performance and prepares the team to adjust to future expected trends and demands.

We Exist to Help You Succeed

If you’re looking to innovate or transform care and health for your most vulnerable clients, reach out to us today.