Health Care as it Should Be
A system that delivers Win-Win-Win by design.

The Challenge
Too often, a person's deepest needs go unmet while they receive ineffective, expensive and even unwanted care. Their life and the lives of their loved ones get turned upside down while they experience prolonged suffering.
Your organization is investing in population health/ care management initiatives. You are a changemaker who is willing to challenge the status quo and put skin in the game. You are determined to reimagine and build a value-driven health system that is wholistic, human-centered and high functioning.
You want to lead from possibility and reveal new pathways, while also honoring ground truths.
The Solutions
Your most vulnerable clients get their needs met best when systems of care are SIMPLE, EASY and ORGANIZED. This is our wheel house.
We'll help bridge the path from where you are today to where you want to be.
- Build a case for change that excites and motivates your team
- Communicate value and garner trust
- Achieve consensus among diverse points of view
- Mobilize a team to get the job done right, on time, and within budget
- Develop and adapt a plan that will deliver on the promise
- Hardwire new skills and invigorate an adaptive learning practice
- Design for scalability, sustainability and continuous improvement


Experience You Can Trust
With over 40 years of experience leveraging data-driven insights and amplifying the voices of consumers and front-line workers, our track record speaks for itself.
What We Do
We work with changemakers to build communities where all people can thrive.







Our Services
If you’re looking to innovate or transform care and health for your most vulnerable clients, our management consulting services can help you succeed.
Concept & Program Development
Are you in the idea or funding phase of a new project?
We’ll work with your team to pool insights and data and shape them into a set of experiments that can be defined, explored, proto-typed and tested.
System & Process Improvement
Would you like to implement high value improvements that will result in reliable, supportive care experiences, better outcomes and better value?
We can help reduce waste, standardize work and deliver meaningful improvements that can be scaled and sustained. We can do this while unburdening your staff, leveraging their talents and restoring joy in work.
Human Centered Design
Is your organization looking to solve a complex problem, applying approaches that spark creativity and deliver fresh insights?
We can facilitate human centered design sessions that focus on identifying and empathizing with those experiencing the problem to re-engineer a product, service or system of care.
Project Rescue
Are you concerned that your project is lacking expertise to prepare for the level of complexity and change ahead?
We are savvy change leaders who can quickly hone in on the human and organizational factors that make or break projects. We can quickly assess the most important aspect at any stage of the project life cycle.
Consumer Engagement
Are you looking to create accessible content using evidence-based plain language principles to promote behavior change?
Whether your need is for strategy, research or writing, we can build off of your assets, fill in the gaps and facilitate a process that enables better outcomes.
Talent & Capacity Building
Are you hoping to build in-house capacity to comfortably oversee future phases of work or lead new initiatives?
We love to build upon strengths, nurture and groom talent. Over the course of our engagement, we can allocate time to build knowledge, skills and capabilities within your team.
Founder's Story
Hello! I am Jessica Hanserd. I founded Hanserd Health Solutions in 2009 with a vision to help people enjoy richer, fuller lives through better health. On my journey, I've come to appreciate that what makes or breaks a person's health extends well beyond what goes on in traditional health care settings. Many of the initiatives I support are cross-sector collaborations that aim to provide whole person, community supported, home-based care.
My experiences managing a chronic condition and tending to health challenges of loved ones has offered me deep empathy, insights and curiosity into the life and care experiences of patients and their families. As a health care insider, I also understand and appreciate how system constraints and burdens stand in the way of delivering the care each person wants and deserves.
I enjoy problem solving, visioning and designing. Those activities become meaningful when plans turn into action and actions turn into impact.

My Story
Hello! I am Jessica Hanserd. I founded Hanserd Health Solutions in 2009 with a vision to help people enjoy richer, fuller lives by achieving a better state of health. On my journey, I've come to appreciate that what makes or breaks a person's health extends well beyond what goes on in traditional health care settings. Many of the initiatives I support are cross-sector collaborations that aim to provide whole person, community supported, home-based care.
My experiences managing a chronic condition and tending to health challenges of loved ones has offered me deep empathy, insights and curiosity into the life and care experiences of patients and their families. As a health care insider, I also understand and appreciate how system constraints and burdens stand in the way of delivering the care each individual wants and deserves.
I enjoy problem solving, visioning and designing care as it should be. These activities become meaningful when plans turn into action and actions turns into impact.